Contact Number: +91-7972195929,+91-9839974805
Email id. :rms(at)tihcc.com
GSTNo. :07AAMFT7849N1Z5

Hotel Reputation Manager

Listen and act on guest feedback quickly and efficiently to exceed expectations and increase revenue at your hotel.

Hotel Reputation Manager

TIHCC maintain a positive reputation management is fundamental to the profitability, relevance, and existence of business being transparent, trustworthy and responsive to the survival of any brand or organization. So, it is essential that hotel owners be steadfast in maintaining goodwill to their stakeholders.

GUEST ENGAGEMENT

By delivering a seamless experience for your guests from the moment they make a booking to the moment they decide to revisit it allows hoteliers to engage with their guests and own the conversation throughout their travel journey to be more emphasis delivering services.

REVIEW MANAGEMENT

We provide hotel professionals an option of getting email alerts of reviews posted within a specific star range. This allows you to quickly respond to disgruntled patrons or to take corrective action and opportunity to leverage positive reviews by posting a live stream of positive reviews to your brand website, OTA, metasearches and social media.

REPUTATION TRACKING AND ANALYSIS

Hotel professional could more effectively engage in active online brand reputation management and help curate their company's image while managing their business more effectively by various analytic insight such as competitors, review and sentiment analysis.

BENEFITS OF REPUTATION MANAGEMENT

Competition monitoring

Save time and cost

Optimise review distribution

Increase brand website revenue

Measure and Track Performance

Prevent loss of revenue and customer

Boost ranking on review & online channel

Drive repeat and recommended business

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